Thank you for visiting and shopping at www.dwmcards.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Times
DWM Cards aims to despatch all orders as quickly as possible depending on the quantity of the order. All small quantities of orders received through our website, we hope to dispatch 1-2 business days and a large number of cards will be dispatched within 10-12 business days if there is no personalization or other requirements. All orders will be processed accordingly once the order has been received and the payment information supplied has been verified.
A Post and our courier service aim to deliver the next working day, but it is best to order as early as possible to avoid your order arriving late.
Once an order has been received, an automated email Order Confirmation will be sent to the email address provided, confirming all aspects of the order. A second email will be sent by a member of our team once the order has been dispatched.
Orders are not shipped or delivered on weekends or holidays.
Shipping Options
We have a few options that you can choose from when ordering greeting cards and or other products online from us. You can decide to have your order shipped directly to you so that you can personally write and deliver your cards or you can choose our personalized option. We can handwrite/overprint your message, your recipient’s address, and then stamp and post your card to save you time.
Shipping Costs
Our postage and packing costs are based on the size and weight of the cards or other items you have purchased.
For all orders that have been selected for delivery to the client, the website will calculate the delivery charges automatically in the shopping cart according to the choice you make.
Individual greeting cards and items that weigh up to 250g will be posted using An Post standard post without tracking. Heavier and larger orders will be sent via courier. See the table below for the postage.
Postage and packing rates in Ireland
1 card – 1.95
2 cards – 2-95
3 cards – 3.95
4 cards – 4.95
11 cards & more – 6.50
If samples are ordered through the website, these will be shipped by courier service or can be collected from our DWM press premises, in Donamon, Co. Roscommon.
Tracking code
Please note that as we use standard post for smaller orders we cannot provide tracking numbers. Please contact us for tracking numbers if required and we can adjust the postage fee accordingly. Please email info@dwmcards.ie.
Due to unforeseen circumstances, for example, weather conditions, etc, the expected delivery time of your order may be extended. Once despatched, any request to re-scheduling your order must be made with the delivery company directly using the details supplied to you in correspondence emails.
Any time or date for despatch/delivery stated by DWM Press is an estimate only and DWM Press shall not accept liability for any loss or damage or any consequential loss arising either directly or indirectly from delays in delivery howsoever caused.
UK & Rest of World
Please contact us for rates email info@dwmcards.ie
Stock Availability
The lead times that are displayed are approximations based on the most reasonable assessment of our stock levels at the time of your order. Even though we keep our information as accurate as possible, there may be occasions when an items’ stock level may not be adequate to support your order quantity. In this event, you shall be notified of any delay to your order by email or phone as soon as possible, and if you are not satisfied with a new expected despatch date, an offer of a full refund will be made to you. If this offer is accepted, a refund will be made to your payment card.
Collections
Orders can also be collected from our premises in Donamon, Co. Roscommon, F42 YE13 once the customer has been notified that the goods are ready to collect. Collection times are Monday – Friday between 10 am and 4 pm