Thank you for visiting and shopping at www.dwmcards.com. Following are the terms and conditions that constitute our return/exchange Policy.

Returns

Our refund policy is 14 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Personalised, bespoke, signed, handwritten, overprint cards or items cannot be returned. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@dwmcards.com and send your item to: DWM Press, Donamon Castle, Donamon, Co. Roscommon, Ireland, F42 YE13.

Additional notes on returns 

To return your product, you should mail your product to: DWM Press, Donamon Castle, Donamon, Co. Roscommon, Ireland, F42 YE13. You will be responsible for paying for your own shipping costs for returning your item and the item must be returned by registered post/currier. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.

1. If an error is made with your order, please contact us at the email address info@dwmcards.ie
2. Sale items are final sales unless damaged, where a refund will be issued.
   • if the item is damaged and returned, a replacement item, if you prefer, will be shipped to the address of the original purchase and any shipping costs will be at our expense.
   •  In the event that a return or exchange is not accepted, your package will be sent back to you, and you will be responsible for all related shipping costs.